Patient & Family Journey Support · UAE
Independent, non-clinical support for patients and families through complex care, recovery and rehabilitation.
Our approach
AA Health Central provides independent, non-clinical healthcare navigation, care coordination and patient & family journey support in the UAE, from defined one-off needs to complex, ongoing care.
When you may need support
You don’t need to know exactly what support you need. Tell us what’s happening, and we’ll help you work out the next steps.
All patient journeysHow we help
Practical, non-clinical support that fits around the care your doctors provide. All services
Healthcare NavigationUnderstand available pathways and explore provider options that fit your situation.
Care CoordinationAppointments, records and communication across providers.
Family & Caregiver SupportWith the patient’s authorisation, a trusted contact and agreed updates for family.
Recovery & Care Continuity SupportHelp coordinating follow-up appointments, rehabilitation and home support after hospital.
In-Person SupportSomeone by your side at agreed appointments, admissions or procedures.
Community & Support Service CoordinationHelp identifying and coordinating homecare, community resources and other support services around your needs.
Our support is non-clinical. Medical advice and treatment decisions remain with your licensed healthcare professionals. We do not provide emergency or 24/7 support.
Our promise
Healthcare, handled together.
Non-clinical navigation · Human support
How it works
Packages
Support may include
Support may include
Support may include
All packages are tailored to the patient’s individual needs and circumstances. Scope and fees are confirmed in writing after an initial discussion or assessment, where required. Additional in-person support can be arranged and quoted separately.
Meet our Founder
“Appointments, records, insurance queries and follow-ups can take time and attention during illness or recovery. We help bring structure and continuity to these practical details, so patients and families can focus on health, recovery and each other.”
Alison founded the Patient & Family Journey Support service after 15 years in healthcare operations and administration across the UAE, USA and Europe.
Meet our FounderNo. AAHC is an independent, non-clinical service. We don’t diagnose, prescribe or give treatment advice. We help you navigate, organise and coordinate care with your own doctors and healthcare providers.
Both. Many enquiries come from family members: adult children supporting a parent, spouses, or relatives living overseas. We can work with a designated family contact, with the patient’s authorisation.
It is a free call of 15–30 minutes. We listen to your situation and needs, and confirm whether AAHC is the right fit. We don’t review records or make recommendations at this stage.
A paid, non-clinical assessment may be required for complex, project-based or ongoing support. It helps us understand your coordination needs and develop a written support plan. Straightforward, one-off requests may not require an assessment. We’ll explain what is needed during the introductory conversation.
Short videos with practical guidance and updates from AA Health Central.
Book a free introductory call
Start with a free 15–30 minute initial conversation. We’ll listen to what’s happening, explain how we may be able to support you and answer your questions.
