
Frequently asked questions
For Healthcare Providers
1. What types of healthcare organisations do you work with?
We partner with a wide range of healthcare organisations, including hospitals, clinics, diagnostic centres, and healthcare startups. Our services are tailored to meet the specific needs of each type of provider, ensuring that your operations run efficiently and compliantly.
2. How do your healthcare consultancy services work?
Our healthcare consultancy services are designed to optimise your organisation’s operations. We start by understanding your challenges and goals, then offer customised solutions in areas such as workflow optimisation, strategic planning, and regulatory compliance. From short-term advisory to full operational management, we tailor our services to your needs.
3. What areas of healthcare operations do you focus on?
We provide comprehensive support in:
Operational efficiency
Strategic planning and growth
Staff coordination and training
Regulatory compliance (DHA, MOHAP, JCI)
Revenue cycle management
Digital transformation and technology integration
4. Can you help us with digital transformation?
Yes! We provide project oversight to healthcare providers during technology integration of Electronic Health Records (EHR), telemedicine platforms, and data analytics tools. We also guide you through the digital transformation process to improve operational capabilities and enhance patient care.
5. How do you ensure regulatory compliance in Dubai?
We have extensive experience working with the Dubai Health Authority (DHA), Ministry of Health & Prevention (MOHAP), and Joint Commission International (JCI) standards. Our team ensures that your organisation remains compliant with all regulatory requirements, minimising risks and enhancing operational efficiency.
6. What is your approach to project management in healthcare?
We manage the operational aspect of healthcare projects from inception to completion by performing thorough assessments, clear goal setting (SMART), using agile methodologies, continuous monitoring with performance indicators, providing necessary training & support, while keeping your project on time and within budget.
7. Can you provide long-term operational management support?
Yes, we offer long-term operational management contracts where we oversee daily activities, including patient scheduling, billing, staff coordination, and compliance. We ensure that your operations are efficient, profitable, and aligned with your organisational goals.