OUR SERVICES
Patient
Concierge
Your Healthcare Navigator: Concierge Services for Patients
AA Health Central’s patient concierge services are designed to make your healthcare journey as smooth as possible. We handle all the non-clinical aspects of healthcare, from appointment coordination to medical record management, so you can focus on your wellness. Whether you’re navigating insurance claims or need support on the day of surgery, our team is here to assist you every step of the way.
Our Services for Patients
Appointment Coordination
Simplifying Your Appointment Scheduling
We take the stress out of coordinating appointments with your healthcare providers; specialists and diagnostics alike. Our team ensures that you receive timely care and that all your appointments are aligned with your treatment plan.
Insurance & Billing Support
Navigating Insurance and Billing with Confidence
From verifying insurance coverage to assisting with claims and billing queries, our team ensures that you understand your benefits and handle any issues that may arise.
Care Planning & Coordination
A Holistic Approach to Your Healthcare Journey
We work with your healthcare providers to create a comprehensive care plan, ensuring that all aspects of your treatment are communicated and managed effectively. Our goal is to provide a consolidated view of your care and ensure you receive the best possible outcomes.
Surgical Day Support
Compassionate Support on Surgery Day
Our concierge team provides calm and empathetic support on the day of surgery, guiding you through the administrative process and ensuring a smooth experience. We take care of everything, from paperwork to follow-up scheduling, so you can focus on your recovery.
Medical Record Management
Empowering Your Healthcare Journey
We simplify the management of your medical records, ensuring that all your health information is organised, accessible, and secure. Our team assists you in obtaining, updating, and understanding your records, facilitating seamless communication between you and your healthcare providers. By keeping your medical history accurate and up-to-date, we empower you to make informed decisions about your health and enhance the quality of your care.
